Privacy Policy

Effective Date: 26/02/2025

Build Confidence Ltd (“we,” “our,” or “us”) is a service-based company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.buildconfidence.co.uk. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.

1. Information We Collect We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, and other contact details when voluntarily provided.
• Service Usage Data: Information related to the services you request or purchase from us.
• Usage Data: IP address, browser type, operating system, referring URLs, and interactions with our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.

How We Use Your Information We use the collected information to:

• Provide, operate, and maintain our website and services.
• Process service requests and manage customer relationships.
• Improve user experience and personalize content.
• Communicate with you, including responding to inquiries and sending promotional materials (if opted in).
• Analyse website performance and usage trends.
• Comply with legal obligations.

Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist in website operations and service fulfilment.
• Legal Authorities: When required by law or in response to legal processes.
• Business Transfers: In case of a merger, sale, or transfer of assets.

Cookies and Tracking Technologies We use cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality. View our Cookie Policy here.

Data Security We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights Depending on your location, you may have rights regarding your personal data, including:

• Accessing, updating, or deleting your information.
• Opting out of marketing communications.
• Restricting or objecting to data processing.

To exercise your rights, please contact us at hannah@buildconfidence.co.uk

Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us If you have any questions about this Privacy Policy, please contact us at: Build Confidence Ltd, 22 Eccleshall Road, CH62 4SA, hannah@buildconfidence.co.uk

By using our website, you consent to this Privacy Policy.